Support
Lack of salt in the water
Add more salt
Incrustations in the cell
Reduce the time between cleanings. Manual cleaning of the cell if necessary
Depleted Cell
Replace the electrolysis cell with a new
Excess salt in the water
Add water from the network to lower the salt concentration
Water temperature bellow 50 °F (10 °C). Stop production
When the temperature exceeds 59 °F (15 °C), production is restored again.
The equipment is performing a cleaning cycle
None
Filtration pump stopped, or speed too low
Check the correct operation of the pump. Increase its speed if necessary
Filter selector valve in wrong position
When the chlorinator is running, the selector valve must be in the “filtration” position
Air accumulation in the upper part
Let it expel itself. Purge if necessary
No flow
Check the QUICKSALT chlorinator is working only when the filtration pump is in operation.
The cell electrodes are misplaced
Place the electrodes correctly, one per vessel slot
Disconnected or damaged cell cable
Check the cell connections, especially that the connectors have good contact
Unsalted pool water
Adding salt to the water
Misplaced cell electrodes
Check that there are no electrodes touching each other
Badly connected cell wires, or wires that make bad contact
Check the cable connections
Internal equipment failure
Contact your technical service
Ambient temperature too high
Try to install the equipment in a ventilated place and avoid direct sunlight
Contact with the Technical Service (SAT) to resolve incidents or doubts with your salt chlorinators.